FAQ

How can we help?

Welcome to our FAQ page, where we answer all of your most frequently asked questions about Bookful.

We’re here to help – if you don’t find the answer to your question below or if you’d like more information, please email us on support@inceptionxr.com.

General

Augmented reality enhances the real-life environment by adding computer-generated objects into your existing surroundings.
AR is an incredibly powerful tool that deeply enhances the educational value of a book. Augmented reality makes reading fun and exciting, which instills in children a strong passion for it. By making plot and characters interactive, augmented reality allows readers to gain a deeper understanding of a book’s content. Augmented reality engages visual, auditory and kinesthetic learners alike by enhancing a book’s interactivity and generating additional stimuli. AR book animations also provide relevant facts and information that go beyond the pages of a book.

Bookful is easy to use and works with any Apple device that supports AR, as well as some Android devices. When you open Bookful, you will be taken to the library. Scroll through the shelves to find your favourite book. To read with Bookful, start swiping through the pages. You can either have the book read aloud to you, or click the pause button at the bottom of the screen to turn off the narration and read alone. Zoom in to see the animations up close or keep swiping to continue with the story.

To activate full AR mode, select the AR button on the top right of the screen and then tap on any surface to place the book on it. Make sure that you lift your device, that there is enough light in the room, and that you’re not covering the camera. In full AR you can move your phone around to see the animations from different angles as they come to life in your real life room.

If you would like to play games with your favorite characters after you have finished reading, simply click on the map in the right corner to go out of the library and into the playground.

Surrounding the Library, there are lots of games which will help you learn and have fun with your favourite book characters.

Bookful is free to download. After you have downloaded the app you will have the opportunity to purchase a subscription, which will give you access to all the books and games in the Bookful library.
NO! But we hope to help your child get addicted to reading!
Yes, Bookful is completely safe for children and has COPPA certification. All content is designed for children and as such, all content is age appropriate.

Follow our social channels for up to date news on new books and other new features in the Bookful app!

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Device & Technology

Bookful is available in the iOS app store and can be used on any device with AR capabilities that also has iOS 12 or newer. Here is a full list of Apple devices that support Bookful:

iPhones:
iPhone XS
iPhone XS Max
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone SE
iPads:
iPad Pro (all models)
iPad (6th generation)
iPad (5th generation)
Bookful is also available on some Android devices – please check availability in the Google Play store!
No. The Bookful app is under 70 MB.

AR requires to access your camera in order to augment the reality you see. Being an app for children, their privacy and safety is our utmost concern. We do not record or save any images or videos from your device.

Once you’ve subscribed, you can take advantage of our Family Library feature. We will provide you with codes to allow you to access Bookful on up to two additional devices. Simply head over to the Parent Gate section and click on ‘Family Library,’ and follow the instructions.

Content

No, you don’t need the physical book to use Bookful. Activate the app by pointing your device at any surface and the book will appear in front of you along with the animations.
We have the biggest library of AR books available anywhere, and more books are being added all the time! For a full list of books, click here.

Our user interface is designed to be super user-friendly, especially for children. The Bookful map allows for children to visually navigate through the app. The different buildings represent the books and games that they contain, encouraging children to easily explore and find all the activities available in Bookful.

Bookful encourages children to explore books independently and allows for children to read by themselves or with an adult, or have the story narrated to them. While independent reading is certainly encouraged, Bookful also provides parents and children with an opportunity to engage in a magical reading experience together.

Yes. Our hope is that just as a child would return to the same physical book, a child would return to a book in AR multiple times. In fact, Bookful’s AR books and activities are designed to encourage children to interact with them repeatedly. The animations add so much to the books that we believe children will want to come back time and again.

This is where you’ll find all the books you’ve read. Although it’s empty when you first use Bookful, we’re sure that your collection will grow pretty quickly!

The games available on Bookful are playful and delightful activities, designed to relate the kids back to the books at all times. Some of them are educational – like our ‘Spell It’ and ‘Repeat After Me’ games; and some are just there for fun – dancing with Peter Rabbit and watching a dinosaur come to life in your living room will blow you away!

Subscription

Yes, there are always a couple of free books available in the Library. These have a red ‘FREE’ on the cover.

Simply select a book inside the app. You’ll be redirected to a screen with the different plan options and you can select whichever is best for you!

We really value our users’ feedback and we strive towards ensuring that you have the best user experience. Please feel free to let us know where we can improve on, and we will definitely be all ears.

If you no longer wish to subscribe to Bookful, you can cancel your subscription through your app store:

Apple devices:

  • Go to Settings > [your name] > iTunes & App Store.
  • Tap your Apple ID at the top of the screen, then tap View Apple ID. You might need to sign in with your Apple ID.
  • Scroll to Subscriptions, then tap it.
  • Tap the subscription that you want to manage. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription.
  • If you cancel, your subscription will stop at the end of the current billing cycle. You can also view more detailed instructions on Apple’s website.

Android devices:

  • Go to play.google.com.
  • Check if you’re signed in to the correct Google Account.
  • On the left, click My subscriptions.
  • Select the subscription you want to cancel.
  • Click Manage > Cancel Subscription.
  • You can also view more detailed instructions on Google Support.

As one of our existing users, we’re offering you a special discount on our subscription packages. If you choose not to subscribe, you’ll still have access to any books that you previously purchased.

The Bookful subscription includes unlimited access to all the books in the Bookful library. As new books are added, you’ll have automatic access to them. Up to three devices can access your subscription.

Moving to a subscription model gives us the chance to add more books for you. We are always working to build and improve Bookful, and this way we are able to do that quicker and with more benefits to you!

To share your subscription with another device, all you have to do is send us an email.

On the device without the subscription, hop into the parent zone and write down the User ID for that device. (Take a look at the screenshot below to see where you can find your User ID).

The next step is to send us a mail from the parent zone on the device with the subscription. (This is the device from which you bought the subscription). In this mail, please include the User ID that you wrote down from the other device. There’s a screenshot below to show you how to send us a mail.